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A legal disclaimer

Terms & Conditions

Last updated: 02/01/2026

Welcome to Varsity Carpet Cleaner. 

 

By booking or using our services, you agree to the following Terms and Conditions.

1. Booking & Access

  • Customers must ensure safe and clear access to the service areas

  • Parking arrangements must be available where required

  • Any delays caused by access issues may incur additional charges

2. Pricing & Quotes

  • Quotes are based on the information provided at the time of booking

  • Prices may change if the job differs from the original description

  • Additional work will only be carried out with customer approval

3. Payment Terms

  • Payment is due on the day of service

  • We accept cash or card payments unless stated otherwise

  • Unpaid invoices may result in debt recovery action

4. Service Limitations

       We do not guarantee:

  • Complete removal of all stains

  • Restoration of damaged or worn fibres

  • Results affected by previous cleaning attempts

Some stains and odours may be permanent.

5. Health & Safety

  • We reserve the right to refuse service if conditions are unsafe

  • Pets must be secured during the service

  • Customers must advise of any known hazards

6. Damage & Liability

  • We are not responsible for pre-existing damage

  • Liability is limited to the cost of the service provided

  • Claims must be reported within 48 hours of service completion

7. Cancellations & Rescheduling

  • Cancellations within 24 hours may incur a fee

  • Same-day cancellations may be charged in full

  • We reserve the right to reschedule due to weather, equipment failure, or emergencies

8. Privacy

Personal information is handled in accordance with our Privacy Policy, available on our website

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9. Governing Law

These Terms & Conditions are governed by the laws of Australia.

10. Contact Information

 

Varsity Carpet Cleaner
📞 Phone: 0402 672 173
📧 Email:info@dbestcarpetcleaner
🌐 Website: www.varsitycarpetcleaning.com.au

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